VIP
Where can I purchase VIP?
VIP can be purchased by clicking the button on the top-right labeled ‘VIP Store’
How can I upgrade my VIP kit?
Currently, we are not allowing upgrades due to demand. If you wish to upgrade, you can purchase a higher tier kit.
Can I buy a VIP kit for a friend?
Yes, you can buy VIP for your friend. When purchasing VIP, just select gift and enter your friend’s Steam 64 id.
Can I get a refund my VIP kit?
No, refunds are not permitted as it’s a digital good going towards supporting this community. Additionally, anyone filing a chargeback will be banned from our community as VIP perks are non-refundable.
How can I cancel my subscription?
To cancel a subscription from Paypal, follow the link below provided by Paypal to view your current subscriptions. Select the desired subscription that’s currently active, then hit the cancel button. To learn more visit this link: https://www.paypal.com/myaccount/autopay/
Gameplay
Are all of the bio suits (hazmats) the same?
No, all hazmats have different protection properties and are similar to their attire counterparts. One thing to note though, bio suits are not equal to their attire counterparts, so it does benefit you to switch to your regular gearset in oxygenated environments.
Tier 1: Yellow Hazmat (Burlap Clothing)
Tier 2: Blue Hazmat (Wooden Gearset)
Tier 3: Green Hazmat (Roadsign Gearset)
Tier 4: Heavy Hazmat (Full Metal Gearset)
Blue, Green, and Heavy hazmats can be found in crates across the map as well as dropped by scientists occasionally. They are also available at Cobalt Outpost in exchange for scrap.
Can you build inside Biodomes?
No, you can only build outside the domes.
I am a solo player and its impossible to farm trees.
We are looking into ways to balance the way solo players can obtain wood and other biodome resources.
Servers
Will there be an EU server?
We are looking into an EU in the future. Want to focus on core mechanics/bugs/etc before we expand in other regions. But it is planned!
Will you have different types of modded servers?
Not currently planned at the moment. We are overwhelmed with the amount of support we are currently receiving and we want to ensure we make this server 100% before introducing others.
Will you increase server pop?
It’s certainly a possibility, however at the moment we plan to move up progressively. Increasing the max pop on a small map could hurt the population more than benefit. And increasing the map size too much can hurt as well. So slowly increasing will more than likely be the plan if demand keeps going up like it has!
Misc
How do I apply for an admin or chat mod?
We are now accepting applications! You can fill one out here.